Privacy Statement for our Web site
CCCU has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site.
Our Online Banking registration requires users to give us contact information. You may opt out of receiving future mailings: see the choice/opt out section below. Our site contains links to other sites. CCCU is not responsible for the privacy practices or the content of such Web sites.
Our Online Banking service is powered by Digital Insight. Online Banking uses session cookies to authenticate your Online Banking session and to securely move data to and from your browser to the host server. Session cookies which are small data files that authenticate a user for Online Banking transactions are used from this site.
Session cookies do not set an expiration date. The cookie information is stored in your PC's memory, and once the browser is closed, the information is lost. Cookies are necessary for security with Online Banking. Browsers must accept all the cookies that the Online Banking server sends. If they are refused, the Online Banking session will not work. All cookies are lost as soon as you exit Online Banking.
Our site may have online surveys where we will ask you for contact information (like your email address). You may opt out of receiving future mailings; see the choice/opt out section below. We never share the information collected with third parties. We have contests on our site from time to time where we might ask you for contact information. You may opt out of receiving future mailings: see the choice/opt out section below.
We never share the information collected with third parties. We track user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. We break down overall usage statistics according to domain name, browser type, and MIME type by reading this information from the browser string. We track search terms entered in search of products of mycccu.com to measure what interests visitors to our site. We do not track which terms a particular visitor enters.
Our site provides you the opportunity to opt out of receiving communications from us at the point where we request information about you. You can use the following options for removing your information from our database or to not receive future communications.
- You can send us an email.
- Click on Contact CCCU.
- Send mail to the following postal address:
Christian Community Credit Union
101 S. Barranca Ave.
Covina Ca 91723
General Privacy Policy Statement
We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each members financial records consistent with state and federal laws. The following sets forth our policies regarding our use and protection of your financial information.
Collection and Use of Information
During the course of business, we collect nonpublic personal information (“information”) you provide to us as well as information available from public records and credit reports. We use this information about you to administer your records and accounts, to process your transactions, to assist us in developing new products and services, to aid you in learning more about our products and services, and to fulfill any legal and regulatory requirements.
We collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications or other forms.
• Information about your transactions with us or others.
• Information we receive from a consumer reporting agency.
• Information we obtain when verifying the information you provide on an application or other forms, this may be from your current and past employers or your transactions with other financial institutions.
Sharing Information with Third Parties
Generally, we share information about you with non-affiliated third parties to complete transactions on your behalf, follow your instructions, conduct our operations and maintain our accounts and related records. These third parties may include data processing vendors and check and statement printing companies. We may also share information with select non-affiliated third parties if: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a consumer reporting agency in accordance with the Fair Credit Reporting Act; or 4) the disclosure otherwise is lawfully required or permitted. Also, to the extent necessary, we may disclose information we collect about you, from the sources described above, to non-financial companies that perform marketing or other services on our behalf such as our mailing house and to financial companies with whom we have a joint marketing agreement, such as a securities broker/dealer. Before entering into relationships with such entities, we require them to agree to safeguard our members’ information and comply with all applicable privacy laws.
Types of Information That We May Share
During the course of business, we may disclose to third parties, to the extent necessary, the following kinds of nonpublic personal information about you:
• Information we receive from your applications or other forms
• such as your name, address, social security number, assets and
• income.
• Transaction information such as your account balance,
• payment history and credit card usage.
• Information from credit reports such as your creditworthiness
• and credit history.
• We may also disclose nonpublic personal information about you
• to non-affiliated third parties as permitted by law.
Information Sharing in the Event of Termination of Membership
If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.
Security of Information
We limit the access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Our employees access information about you when needed to administer your accounts, to provide requested services, or in response to a legally valid outside request or order (such as a subpoena). Our employees may also access information to exercise our rights under the law or pursuant to any agreement with you. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to guard your nonpublic personal information. We also continually update and assess our systems to improve our technology for protecting information.
Accuracy of Information
We strive to ensure that our records contain accurate information about you. If you see any inaccuracies in our statement, please call 800.347.CCCU. We will promptly investigate and make any necessary changes to update your records.
We strive to ensure that our records contain accurate information about you. If you see any inaccuracies in our statement, please call 800.347.CCCU or send us an email. We will promptly investigate and make any necessary changes to update your records.