Frequently Asked Questions
You have questions, we have answers! Check out our frequently asked questions below.
There is no charge from the credit union associated with the service. However, there may be charges associated with data usage on your phone. Check with your wireless phone carrier for more information.
Usually, loans are limited to three times your organization’s ongoing operating income.
When we add up your church’s Income, we usually don’t count any money from building campaigns that are raising money for a specific purchase or project. Other factors may also influence the maximum loan amount.
The Credit Union usually requires 30% down on a loan to buy a property.
Using these digital wallets is more secure than using your physical card. This is because a digital account number is used instead of your actual card number. Neither your personal information nor your physical card number is ever revealed to the merchant.
Call The Ministry Development Group at 800.347.CCCU (2228), ext. 6216 or email us.
It cannot be removed, but you can hide the card from showing. Go to My Settings and select Rename & Hide your accounts to hide accounts. Uncheck the box next to the account you no longer want to appear. You can add it back at any time. All changes made in Online Banking will automatically change in Mobile Banking App too.
On the login screen, select the “Forgot Password” link. You will then be guided through the change process.
On the Login screen, select the “Forgot Username?” link. You will then be guided through the change process.
Yes. Online Banking is not required to use this service. If you’d like to enroll for online banking as well, click here.
No. You can continue viewing your credit card by selecting the option in the menu as you normally do.
You can email Nick Lacy, AVP of Marketing at [email protected].
No. Once you have signed up for e-statements, you will no longer receive paper statements in the mail.