Home / FAQs

Frequently Asked Questions

You have questions, we have answers! Check out our frequently asked questions below.

  • Topic

  • Reset

What are the advantages of a Premium Money Market?  

You earn a higher rate than a traditional savings account and regular Money Market account. Plus, it’s different from a Certificate of Deposit because you have the freedom to deposit or withdraw money without any penalties imposed.  

What are the categories on the My Card Manager dashboard?

Our simple yet powerful dashboard is designed to provide you with your most important information all on one screen. The dashboard contains your available balances for general spending, budgeting, your set-aside funds, recent transactions and loads along with critical account and transactional messaging.

What are the options for redeeming CURewards points?

You can redeem points for cash which can be deposited into a Christian Community Credit Union savings or checking account. Points can also be redeemed for payment towards your Christian Community Credit Union credit card.

What are the steps of the loan approval process?

Once your ministry is prequalified, we’ll need you to complete an application package. Besides the Credit Union’s application forms, we’ll need some other documents. This may include:

  • Documents to help clear up any questions that came up during prequalification
  • Entity documents (which may include documents establishing your ministry)
  • Bank statements
  • Purchase or project documentation

Your Ministry Development Officer at the Credit Union will create an underwriting package for the credit department. That is, they’ll put together the documents that show your ministry’s financial health.

Once your ministry’s loan is approved, we’ll send a Letter of Commitment. That letter will have the rates, terms, and conditions that are needed to close the loan. If your ministry accepts the terms and conditions, you’ll need to sign the Letter of Commitment and send it back along with a small commitment fee. Then, our processors will make sure that conditions have been cleared, and we’ll fund the loan.  You can learn more about this process here.

What are the system requirements for using RDCexpress?

Workstations
1GHz or higher CPU, 2GB RAM, USB 2.0 Port, keyboard, mouse, monitor Operating Systems

Operating Systems

  • Windows Vista 32-bit or 64-bit
  • Windows 7 32-bit or 64-bit
  • Windows 8 32-bit or 64-bit
  • Mac OS X 10.7.3 or higher
What are your Business Fees? 

Click Fee Schedule to find out about our fees. 

What are your Business Rates?

Click here to find our Ministry/Business Rates

What are your Ministry fees?

Click Fee Schedule to find out about our fees.

What are your Ministry Rates? 

Click here to find our Ministry Rates 

What ATMs can members of Christian Community Credit Union use?

Members can access nearly 30,000 FREE ATMs through our participation in the CO-OP Shared Branch & ATM network! Click below for more information on ATM locations.

ATM Information


What can members expect when dealing with the 49 Financial team?

The key word here is “team.” Team is at the heart of who we are. As you know, our name comes from Ecclesiastes 4:9, which says “Two are better than one for they receive a greater return for their labor.” We believe that God hardwired all people to work in team and we organize ourselves around that idea. So, when working with 49 Financial, each member can expect at least two planners from 49 in every meeting in addition to an investment specialist that works behind the scenes. This team creates a heightened sense of accountability, a broader base of expertise, better customer service and, we believe, improves all our processes.

What Christian causes does CCCU give to?

While CCCU gives to various missions and ministry projects, our top giving priorities are spreading the Gospel, combatting human trafficking, and protecting vulnerable children.