Frequently Asked Questions
You have questions, we have answers! Check out our frequently asked questions below.
For any new, renewed, or replacement cards, you will go through the initial set up to add the card to Apple Pay, Google Pay, or Samsung Pay.
You should always press the ‘Credit’ button. Although the Visa Gift Card is not a credit card, the transaction is processed like one. You should always sign a sales receipt.
As a general best practice, we recommend promoting the offer and reminding your staff 2-3 times per year in addition to the other best practices noted above. Once you promote the offer, your work is done! We take care of it from there.
Scanner ink cartridges and cleaning kits are recommended to properly maintain you check scanners. Please check your scanner manufacturer’s website for more maintenance information.
Broadband Internet access with a minimum of 256Kbps upload and download speed is required for satisfactory performance.
We offer a variety of Certificate options:
Welcome Certificate – Our highest rate with terms that range from $500 to $250,000
Liquid Certificate – A penalty-free CD with terms from $2000 to $250,000
Step-it-Up Certificate – You can take advantage of a rate hike once per term. $500 minimum to open.
Term Share Certificates – With terms from six months to five years, you get to choose how much you’ll earn.
Besides earning a higher market rate than a savings account, money market accounts allow you to write checks and access funds through ATMs or electronic transfers.
Deposits can be submitted 24 hours a day, 7 days a week.
A Personal Identification Number (PIN) is not issued with the Christian Community Credit Union Visa Gift Card. If a PIN is requested, simply press ‘Cancel’ on the terminal, and then select ‘Credit’ to complete your transaction.
Your receipt will reflect the local currency. It is always good to plan ahead and have a general idea of what the local exchange rates are before you travel. This helps you to understand what goods and services are actually costing you.
Dividends are compounded daily and paid monthly.
In most cases, you should expect to receive your items in 45 days or less from a CCCU representative.