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Frequently Asked Questions

You have questions, we have answers! Check out our frequently asked questions below.

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Where can I do my banking with CCCU?

You can manage your finances anywhere, anytime with CCCU’s free digital Apple and Android Apps. We’re also part of the CO-OP network which means you have access to over 5,600 Shared Branches and over 30,000 surcharge-FREE ATMs nationwide. 

Where can I redeem points for cash?

You can redeem your points for cash through the CURewards website.

Where can I use Apple Pay?

Apple Pay is accepted at hundreds of thousands of stores. Go to Apple Pay for more information.

Where can my Student Card be used?

Your card can be used to make purchases at millions of Visa debit locations worldwide and to obtain cash at any Visa Interlink, or Plus® ATM worldwide.

Where can we make business deposits if we cannot get to Christian Community Credit Union?

Businesses can make regular deposits at one of our Affiliate Banking Locations set up at the time the account is opened. There will be special deposit tickets provided by Christian Community Credit Union to make the deposits.

Choose the deposit program that is convenient for your organization:

Through the Affiliate Deposit Program

Make deposits at a local deposit affiliate. Call The Ministry Development Group at 800.347.CCCU (2228) ext. 6216 or email us to find out more about this service.

Deposit access locations

In Person

At CU Service Centers® and other Network locations

At Christian Community Credit Union:
255 N. Lone Hill Ave. San Dimas, CA 91773

Bank by Mail

Deposits can be mailed to:
Christian Community Credit Union
PO Box 9001
San Dimas CA 91773

Which cards will I be able to see?

Any Christian Community Credit Union card in which you are the primary or secondary cardholder.

Which Christian Community Credit Union cards are eligible for Apple Pay, Google Pay, and Samsung Pay?

All three digital wall apps are available for all Visa, Mastercard, and debit cards.

Which wireless carriers are supported?

We support the more popular US wireless phone carriers, including AT&T, Sprint, T-Mobile, and Verizon.

Who can order or use the Prepaid Student Card?

Our Visa Prepaid Card can be purchased by anyone that has a valid Christian Community Credit Union credit or debit card registered in his or her name. The individual purchasing the card is defined as the primary cardholder. The address listed for the primary cardholder must match the billing address for the debit/credit card used to purchase the Student Card. Personalized primary cardholders can order online up to two personalized secondary cards for family members or companions. When purchasing a secondary card for a young person with no card experience, be sure to go over all of the materials that accompany the card.

Who can order or use the Prepaid Travel Card?

The individual purchasing the card is defined as the primary cardholder. The address listed for the primary cardholder must match the billing address for the debit/credit card used to purchase the Travel Card. Personalized primary cardholders can order online up to two personalized secondary cards for family members or traveling companions. When purchasing a secondary card for a young person with no card experience, be sure to go over all of the materials that accompany the card.

Who do I contact to report a lost or stolen credit card or Visa Debit Card?

Call 24-hour Cardholder Services at 800.449.7728.

Why am I being asked to call the credit union to verify my card?

For security reasons, we may need additional verification to activate your card. If this occurs, please call us at 866-820-3854 for assistance.